About
Shawne Hancock
Shawne Hancock
Founder & Principal Consultant
Shawne brings nearly 30 years of experience in technology and more than 15 years of leadership experience in the Managed Services industry, specializing as an MSP consultant.
His career has spanned frontline technical roles through senior leadership and executive operations, giving him practical experience across virtually every function of an MSP—including finance, managed services, projects and implementation, professional services, sales and marketing, client success, people and HR, technology and automation, and leadership and governance.
As Co-Founder and COO of Anchor Managed Solutions, Shawne has helped build and operate MSP businesses from the ground up. He has successfully led organizations through the challenges of growth, operational maturity, evolving technology, people development, client management, and MSP profitability.
His consulting approach reflects that experience: understand the numbers, grasp how the business actually operates, conduct a thorough MSP performance assessment, identify obstacles to success, and direct leadership towards improvements that will create the most significant practical impact.
Shawne also spent 14 years in the Canadian Forces, adding a unique leadership and operational perspective that continues to shape his approach to accountability, team development, and execution within the sphere of service provider consulting.
Built on Operating Experience
Beacon Management was founded to assist MSP owners in building stronger, more profitable, and sustainable businesses through effective MSP consulting. Our approach is rooted in hands-on operating experience, recognizing that improving MSP performance requires a holistic view. This means understanding how finance, service delivery, projects, people, sales, technology, and leadership interconnect. We believe that good consulting for service providers should offer more than just recommendations; it should empower leadership with a clearer understanding of the business, measurable priorities, and a practical path forward for MSP profitability and growth, including robust MSP performance assessments.